FAQ

All your questions, answered here. If you have any other questions, drop us an email at contactjunojane@gmail.com or a DM on our socials!

In-Stock Orders

When will I receive my product? 

Please refer to the estimated delivery timeline stated on the Shipping FAQ page for in-stock orders.

Can I cancel my order?

As we aim to process and ship your orders quickly, please note that in-stock orders cannot be cancelled once placed. Thank you for your understanding!

Can I apply a discount after placing my order?

Discount codes must be applied at checkout and cannot be added to an order once it has been placed. Thank you for your understanding!

Can I change the colour of my product?

If you wish to change the colour of your product, please email us at contactjunojane@gmail.com with your order number.

As we aim to process your orders quickly, please note that we will be unable to guarantee any changes. Thank you for your understanding!

Can I change my shipping address?

Do email us at contactjunojane@gmail.com immediately with your order number so we can assist you.